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Research Informatics Specialist Associate

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Other Non-Clinical Professional
💼
Adventist IT

GENERAL SUMMARY :

The Research Informatics Specialist – Associate works under moderate supervision on projects of low to moderate complexity assisting with identifying ways for technology to improve research capabilities. Assists with analysis, design, configuration, testing, implementation as well as application support, performing troubleshooting, and issue resolution. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.



PRINCIPAL DUTIES AND JOB RESPONSIBILITIES :

  • Analyzes operational requirements and system capabilities to propose effective solutions. Utilizes data to baseline and drive solution outcome. Assesses functionality, feasibility, impact to workflow, and compliance to standards.

  • Assists with designs of changes needed to the application in line with agreed SOPs and Work Instructions. Designs, documents, and articulates technical specifications. Develops configuration, tests, and implementation plans. Prepares design specification and obtains operational Design approval.

  • Assists with application configuration changes. Obtains MIS Change Control signoff. Configures application changes according to standards. Documents application changes.

  • Tests configuration and workflow changes. Develops test scripts. Performs unit, system, and integration testing per standards and documents outcome.

  • Creates and provides department and/or customer documentation.

  • Assists with training users on how to use changed or enhanced application. Assists with implementation of application changes. Provides go-live support.

  • Optimizes, maintains, and supports application/system as required. Provides on-call support. Troubleshoots and resolves issues, participates in escalation procedures. Communicates application issues with vendor per vendor’s reporting process. Assists with planning, testing, and supporting application upgrades. Performs regression testing.

  • Participates in collaboration and communication with internal and external stakeholders within multiple venues while facilitating all responsibilities as outlined above.

  • Identifies opportunities to improve department/cost center efficiency and effectiveness. Communicates need for additional assignments as workflow permits.


Qualifications:


KNOWLEDGE AND SKILLS REQUIRED :

  • Ability to work under moderate supervision

    KNOWLEDGE AND SKILLS PREFERRED:


  • Knowledge of software development, application implementation, and systems development lifecycle

  • Knowledge of clinical and translational research environments

  • Knowledge of research regulatory bodies and requirements

EDUCATION AND EXPERIENCE REQUIRED :

  • Associate’s degree in Computer Science, Information Technology, or related field, OR equivalent experience in healthcare or healthcare IT

EDUCATION AND EXPERIENCE PREFERRED:
  • Bachelor’s degree in Computer Science, Information Technology or a Healthcare related field
  • Clinical or translational research experience
  • Experience using or supporting research applications

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