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Network Engineer - Intermediate

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Information Technology
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Adventist IT

GENERAL SUMMARY :

The Network Engineer is responsible for the implementation, support, and maintenance of current and future enterprise network systems. Equipment in scope includes routers, switches, wiring, servers, back-up systems, firewalls, load balancers, proxy servers, network management systems and diagnostic tools. Works on complex problems where analysis of situation requires in-depth evaluation of various technical and non-technical factors. Plans and implements large-scale systems projects. Provides work leadership and training to lower level network technicians. Requires strong technical skills and working knowledge of LAN/MAN/WAN systems, networks, and applications.



PRINCIPAL DUTIES AND JOB RESPONSIBILITIES :

  • Develop written policies and procedures to support network operations, security and integrity.

  • Maintain network documentation and create it when deficiencies are identified.

  • Assist with the development of departmental, hospital, region, enterprise and project related budgets.

  • Provide escalation support for major incidents and field technicians requests.

  • Provide cross training to peers and lower level technicians.

  • Participate as part of an on-call rotation for after-hours support.

  • Submit change records for known projects with sufficient time to meet organizational goals.

  • Implement required changes in the environment with minimum impact through proper test and implementation plans.

  • Complete all incidents and requests in accordance with the organizational Service Level Agreements (SLA).

  • Lead projects at an Enterprise level to meet business goals, support new technology implementations, and facilitate network tasks for acquisitions, divestitures and joint venture agreements.

  • Leverage existing network management and monitoring solutions to proactively detect deficiencies and make improvement recommendations.


Qualifications:


KNOWLEDGE AND SKILLS REQUIRED :

  • Strong knowledge on at least one of the network core competencies: routing, switching or security

  • Experience with various network troubleshooting tools such as packet analysis software, wireless spectrum analysis and web diagnostic tools.

  • Ability to quickly learn systems with little or no documentation. Continuous learning of new systems, business processes and concepts are a must.

  • Excellent oral and written communication skills required.

  • Basic knowledge of Project Management terminology and methodology is required.

  • Experience in Microsoft client/server environment is required

KNOWLEDGE AND SKILLS PREFERRED:
    • Cisco CCNA and CCNP certifications are preferred. Extensive and proven experience may be substituted for certification where appropriate.

EDUCATION AND EXPERIENCE REQUIRED :

  • Five (5) years documented experience in a large-scale distributed network environment

  • High School Diploma or GED

EDUCATION AND EXPERIENCE PREFERRED:
    • Bachelor’s Degree in Computer Science, Engineering or Mathematics

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED :

  • Cisco Certified Network Professional (CCNA)

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

  • Cisco Certified Internetworking Expert (CCNP)

  • Cisco Certified Design Professional (CCDP)

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