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PC Technician - Intermediate - Tampa

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Information Technology
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Adventist IT
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This position is responsible for supporting Information Services - End User Computing. This is a position that provides accurate and timely support services for various end user devices.

  • Working under general supervision this position is responsible to install and troubleshoot hardware, software, and network problems for the clients they support.

  • Provides an assist in the general evaluation of business problems, evaluates and recommends vendor packages, and implements required software.

  • Assists in the evaluation of new personnel end-user computing packages and equipment as well as in the implementation and testing of prototypes.

  • Consults with client area management and staff regarding end-user equipment problems or malfunctions and recommends solutions.


Qualifications:


Education – Prefer least an Associate’s Degree or higher in computer science.

Experience - At least four years of experience in Desktop Support experience with personal computers and software applications. Ability to learn systems with little or no documentation. Continuous learning of new systems, business processes, and concepts are a must. At least one year of network experience as it pertains to Device Connectivity and Network/PC troubleshooting. Healthcare support experience is preferred.

Technical Skills and Competencies - A+ and MCP Certification is preferred; Technical certifications may be substituted where appropriate. At least 2 technical certifications are required.

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Florida, Orlando

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